100% Happy. The phone looks brand new. Everything functions correctly and the battery life performs as if it was new. Only one minor snag in the set up was that one of the set up functions came up in the French language, which was easily overcome by comparing the set up sequence to my old phone which is in English. The phone was delivered well before the estimated delivery date, which was a huge bonus. I will definitely use Back Market in the future and recommend them to anyone who is considering purchasing a refurbished phone.

Super téléphone ..livraison rapide et très content de contribuer à l'écologie en achetant un reconditionné qui a tous les qualités d'un neuf . merci !

My daughter persuaded me to get a refurbished rather than new phone and recommended BackMarket. Good move as this is recycling and the phone looks like new. Currently very happy and money saved. Gail

I just bought my first refurbished mobile and it was awesome I can suggest to others also I am giving this review because it helps a lot thank you back market!!

Qualité irréprochable. Signalé en bon état, je dirai plutôt état neuf. Délai de livraison parfaitement respecté. Nickel. Par contre c'est mon premier Samsung et très déçu par la politique de gestion propre à Samsung qui veut créer des logiciels parallèles à Google ou Microsoft. J'hésite même à le conserver. Comme Apple, ou Huawei, Samsung veut se créer des systèmes sous leur contrôle

As usual, I had very prompt service and the phone I received was in fantastic condition!! It took a while to get used to the bigger size and once the screen sensitivity was improved, things got better. I wld have liked a phone number to spk to someone though. I have ordered now 6 phones amd 2 tabs thru BM and not once have I been let down, no issues at all. I've recommended them highly to loads of people who have all also had great service. Thanks BM